Your Privacy, Our Responsibility
At China best vape, we are committed to protecting your privacy and safeguarding your personal information. As a fully licensed and legitimate vape manufacturing company with a European fulfillment warehouse, we operate with transparency, responsibility, and strict compliance with applicable data protection laws.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
Who We Are
We are a professional vape manufacturer based in China, operating a secure and efficient warehouse in Europe to ensure fast and reliable delivery across the EU. All our operations are conducted legally, responsibly, and in compliance with international trade and data protection regulations.
Our products and services are intended only for adults of legal age in their respective countries.
Information We Collect
When you interact with our website or place an order, we may collect the following information:
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Personal details such as name, company name, email address, phone number, and shipping address
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Order and payment-related information
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Communication records when you contact us for support or after-sales service
We collect only the information necessary to provide our services efficiently and securely.
How We Use Your Information
Your information is used strictly for legitimate business purposes, including:
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Processing and delivering orders from our European warehouse
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Ensuring 100% secure and traceable delivery
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Providing after-sales support, including replacements or refunds
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Responding to inquiries and customer service requests
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Improving our website, services, and customer experience
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Meeting legal, regulatory, and licensing requirements
We do not sell, rent, or misuse your personal data.
Secure Delivery & After-Sales Protection
Customer satisfaction and security are our top priorities. That’s why:
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All shipments are securely handled and properly documented
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Damaged goods during delivery are replaced at no extra cost
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Full refunds are provided if goods are not received
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Refunds or solutions are offered if customers are not satisfied with the products
Your order and personal data are handled with the same level of care throughout the entire process.
Data Protection & Security
We implement strict technical and organizational measures to protect your data against unauthorized access, loss, misuse, or disclosure. Our systems are regularly reviewed to maintain high security standards, especially for customers within Europe under GDPR requirements.
Only authorized personnel have access to customer information, and only for necessary business purposes.
Your Rights
Depending on your location, especially within the European Union, you have the right to:
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Access your personal data
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Request correction or deletion of your data
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Object to or restrict certain data processing
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Request data portability
You may exercise these rights at any time by contacting us.
Cookies
Our website may use cookies to improve functionality, security, and user experience. You can control or disable cookies through your browser settings.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Any updates will be posted on this page.